Will Knott

Gravanity is the enduring trend of aiding to consumers who want to leave ’something’ behind in print, audio or imagery. It’s a goldmine of inspiration for entrepreneurs and marketers.

I wrote about this before, but it appears that there is a specific market for such a thing.

Everything happens in threes. Its an old saying, but it applies.

Appropriately I was on a movie set when I heard about the death of Paul Newman died on Saturday (Jaiku SMS delivering the news other services can’t reach). He was an inspiration to many. He inspired many to act. He also inspired many to make their own celebrity endorsed pasta sauces, but I’ll forgive him that. After all, at least some of his brand went to charities including Barretstown. On that note, get a Barretstown bandanna from Xtravision shops.

Next I found out that the mezzo-soprano Bernadette Greevy had died the day before. Unlike the above movie star, I met her. Back in my opera days, mulling about back stage in the National Concert Hall at my first opera. Fun days, and oddly less tiring than the ones I’m in at the moment. She not only inspired others, the trained other with technique and skill. She participated in the first official cultural exchange from Ireland to China back in the eighties where she gave public recitals and masterclasses in three major Chinese cities. She founded the Anna Livia Dublin International Opera Festival in 2000 to give an outlet for Irish talent to be spotted. She was more than an inspiration. She was a practical hands on helper in the results of the inspiration.

And finally, we have the death of all the major banks.

Sorry, no we don’t.

And finally, Twenty Major is dead.

That’s the only explanation I can think to explain his sudden departure. He dead, or at least the person behind the Twenty mask, and as part of his will he requested this method to let his character go.

Unless he is being confined to a maximum security facility (where they don’t have phones or net access, but do have wide screen TVs, budgies and lots of “blu-tack”) where he will meet three other guys, promptly escape to the Dublin underground (or maybe the Paris underground, or Metro at least). Soon, still wanted by the government (so no change there), they’ll survive as soldiers of fortune. If you have a problem, if no one else can help, and if you can find them, they won’t help either. But I can see the outrage being blogged.

I wonder if this means the rest of his cast are getting their own blogs.

Well maybe.

take care,
Will Knott

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Death comes to us all. And from a legal perspective, death doesn’t stop data. Data is property. Digital photographs are the same as physical photographs from an ownership perspective.

However, the law and reality split.

Getting your hands on your data

Lets assume that Aunt Bessie has died. What now… well as her only heir you get everything.
All her encrypted files. All her data accounts. All her data is yours, but you can’t get to it.

Unless Bessie provided something for you…

As Ellybabes pointed out in her Death and Divorce in the Digital World presentation, unless you leave someone the password, they are going to stay locked out.

There is a method… as was pointed out in the ‘Security Now!’ podcast (episode 72):

Today, while alive, I don’t want to give my sensitive stuff or passwords to anyone, including my wife. But when I eventually die or become very ill, I need to make sure that my family has access.
But I know my wife wouldn’t be able to figure it out to save her life. If I have TrueCrypted all of my data, have complex unguessable password schemes and so forth, how do I unwind all of that for the benefit of other people I care about in my life?

So what you could do would be give to your attorney who has your will, or in a safety deposit box, something where access will be granted in the event of something bad happening to you without your taking any action.
Here’s what I’m thinking is that you separate the information out. So one of the things TrueCrypt lets you do is have an image file and a password. You need both; right? Maybe give the attorney the password, maybe even put it in your will, and store the image file in a safety deposit box. Separate the two, to be opened on your death or whatever.

But if you change your password regularly… then the copy with the attorney is probably out of date.
You could always try to break in to the machine, or maybe you don’t need to, after all, if the hard drive is not encrypted, you just need to put it in another machine. Right?

What if the machine isn’t local. What if the data is on a remote server. Do you need to go get a wig and break in somewhere.

Well, if you want to keep the data, the answer might be yet.

No right of survivorship

Under the terms of service of Yahoo, which includes the photograph sharing service Flickr,

(section 27 Paragraph 4)No Right of Survivorship and Non-Transferability. You agree that your Yahoo! account is non-transferable and any rights to your Yahoo! ID or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.

Or if you prove that she’s dead, you loose access to all her stuff permanently.

For the record, a Flickr.com spokesperson detailed how their system works…

Flickr works with the Yahoo! Legal Compliance team to resolve these types of situations. You’ll need to send them a copy of the death certificate in order to have the Flickr
account closed. Please include their Yahoo! ID as well as their Flickr screen name for removal of the Flickr account. Compliance can be reached [via telephone and fax].

After a death certificate is received we are not able to
give access to the account but we can close it.

Memorial State

Sites like Facebook are a little more accommodating. According to a Facebook spokesperson

When it comes to our attention that a user has passed away, put the profile in a Memorial State. In the Memorial State, certain profile sections and features are hidden from view to protect the privacy of the departed. We encourage users to utilize groups and group discussions to mourn and remember the deceased.

I don’t know what “Memorial State” means, but it does mean that the data is retained.

Not everywhere has such a formal response… I contacted the Irish based life data organizerPutPlace.com and the photo and social network Pix.ie.

When I posed the question to Marcus MacInnes of Pix.ie he replied…

We do not have a specific policy dealing with the death of one of our users. Our policy on account access however is as follows:
We provide access to a user’s account only under one of the following conditions:
1.via our automated password recovery method;
2. if instructed to do so by a user’s legal personal representative (which may be the user themselves);
3. if we are required to do so by law.

In the event that the owner of an account dies, upon request, we would be obliged to surrender that account to the user’s legal personal representative (usually the executor of their will). The legal representative would then act in accordance with the wishes of the deceased and may for instance request deletion of the account.

And Joe Drumgoole of PutPlace.com explained that

we haven’t put the legal framework in place yet. Our intention is that all content gets assigned to the probate or estate and the executor gets to do his stuff. In situations where no estate exists or legal structures don’t support it we will allow appropriate next of kin (spouse, children, siblings, parents etc.) with supporting documentation to take over the account. We will support an alternate contact to allow somebody else to recover the account but we depend on the user to keep this up to date.

Its definitely a tricky area and something we will be coming across more and more in the future.

Messages from beyond

Another complicating factor is that with more and more of s spending our lives on line. Frequently out virtual network of friends and “friends” are the only ones that the next of kin cannot contact, because all this data exists on remote servers. Do you have a local or hard copy of all your friends contact e-mail addresses or IM names? (Actually do you have a list of all your accounts?)

If you got access to Aunt Bessie’s social network account, should “she” be the one sending the funeral notice. Is parking the account in a “Memorial State” the answer? Marcus MacInnes of Pix.ie explained

[the] moral issue which until your question, we had not fully considered. How would friends react to receiving an on-line message from someone whom they knew had recently died. We cannot assume that the custodian of the account would act in any given manner and it is not clear whether or not we have a moral responsibility to provide reasonable protection to our users from receiving messages via our platform which are likely to cause distress. An example of this may be when a custodian acts irresponsibly, either intentionally or unintentionally.

Because of my questions, their policies are being reviewed.

I would have loved to include details of the policies of other vendors, but only the above companies contacted my in time. If I get any more details I’ll include them in the comments.

Take care,
William Knott

With kind thanks to John Looney of Google (for the tech and social angles) and Simon McGarr of Tuppenceworth.ie (for the legal questions and answers) and for all the people quoted above for providing their perspectives.

tags : 4 Ds of Information loss, 4 ds, Death, legallegal, property, Ellybabes, Security Now, right of survivorship, terms of service, Yahoo, Flickr, death certificate, memorial state, Facebook, PutPlace.com, Pix.ie, Marcus MacInnes, Joe Drumgoole, friend, moral responsibility

Gentle reader…

It’s the second anniversary. And so another ‘gift’ is available online.

Following the release of their original artwork blacksmoke stamps of mass destruction (featured on the cover of The Times newspaper) the blacksmoke organisation (James Cauty, the founding member of The KLF and The Orb) present a tribute download to those that died on 11th. The page will be removed on 12th September 2003.

blacksmoke silent night [ 02:24 ]

“sunt lacrimae rerum”

“Silent Night may be freely broadcast on 11th September 2003 by radio stations worldwide, lest we forget this tragic event.”

Listening to the track, I feel the need for a hanky.

Then the memories of “shock” return. Watching the building come down again and again on BBC. The “ping” e-mails and phone calls just to make sure friends and relatives were, well, alive.

The well of stories filled with tears. The proof that a sigh of relief can indeed be gut wrenching.

Sleep tight,

Will